If you received a discount based on a minimum order requirement (BOGO, $500 minimum etc.) and wish to return items resulting in your order value dropping below the minimum requirements, your purchase will no longer qualify for the discount and the value of your credit/discount will be deducted from your refund. FXR is not responsible for packages lost in transit. Please send your return back via a Trackable method. Return shipping charges are that of the customers responsibility. Shipping and Handling charges associated with your initial order are not refundable. Price adjustments will not be accommodated for any items that are part of Flash Sales, short-term campaigns, Black Friday, Cyber Monday or Boxing Week promotion. A refund of the price difference will be issued back to the original form of payment. We will accommodate a one-time price adjustment for an item if it goes on permanent markdown within 14 days of your order’s purchase date.
Gift Cards:Īll gift card products purchased or issued through this site are ineligible for returns, refunds, or price adjustments. Products that were custom-made or decorated according to customer-provided instructions are not eligible for returns or price adjustments unless an error or damage, explicitly of FXR Racing’s fault, has occurred in direct relation to the custom product. Custom-Made or Custom Printed/Screened Items: Final Sale items are not eligible for returns or price adjustments. All items discounted by at least 30% are final sale. Always ensure a trackable method of shipping is used as FXR will not be held responsible for packages lost in transit.įinal Sale products are clearly marked “Final Sale” on the product page, just above the Add to Cart button. Returns without a Return Authorization Number will not be processed.If an item is received with any visible damage to the packaging and or return labels placed directly onto the product, packaging may be subject to a 10% restocking fee. Products must be returned in their original condition with original packaging (unworn, unwashed, in original packaging, with tags still attached).Returns are not accepted on face mask related items (face masks, Balaclavas, Breath boxes), Final Sale Items (see Final Sale section below), or items that have been custom-made or personalized to customer specifications (barring errors/accidents on the part of FXR Racing).Returns are accepted on most regular priced items and select sale items.Returns must be placed in the mail within 15 days of receiving your Return Authorization.
When your return is complete you can then place a new order via our website Returns: If you would like to return an item for an exchange, please complete the Returns claim Submission. Exchanges:įXR does not process exchanges.
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See our full returns page to submit a return request.įor all purchases of FXR product through a dealer/store, please return to said retailer and reference their return policy as these returns will be done at the retailer’s sole discretion.įor all purchases of FXR product through please complete the Returns claim Submission to begin your returns claim.
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